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Outsourcing: an opportunity to adapt to changes


Outsourcing: an opportunity to adapt to changes

With the vision that the adoption of new technologies is increasing, INOVAX offers a new management model for customers

In the era of digital transformation, information technology seeks stronger strategic partnerships with service providers and with the increasing complexity of technology, companies are looking for solutions to increase their competitiveness and be able to focus on their core business.  


Leader in the provision of mission-critical projects in IT and Telecom in Brazil, INOVAX, which, observing its market, realized the need for a new management model outsourcing, which offers outsourced services for suppliers to carry out all procedures related to the operations of a company's information technology system. 


The BPO offer (Business Process Outsourcing) Technological INOVAX aims to fulfill this role, structuring the operational processes and the use of technology in support of the business in an intelligent way to improve the operation of a business, thus allowing the contracting company to keep the focus on its “core business”. This whole service model offered is much more affordable than hiring and maintaining an entire IT team within a company.


According to Manoel A. Rodrigues, the company's COO, “The market has evolved from an older view, from acquiring assets and internal training, to a more modern view, from outsourcing business processes, generating more value at various levels for companies and society. INOVAX seeks with its BPO offer to position itself to better use its know-how in communication and IT technologies in the operating processes to generate more value to its customers ”.


This management model outsourcing has been in use since 2016 at COPEL, the largest energy company in the state of Paraná, an INOVAX customer since 2008. 



Well structured and with a wide portfolio, INOVAX currently has units in 27 capitals where it provides technical assistance and meets demands such as voice networks, financial operation desk systems, data networks, broadband access networks, computing and storage systems for “data centers”, security systems, management systems, systems integration and development, operation support systems (0SS), business support systems (BSS), Analytics and “Business Intelligence” (BI).

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